Super-Duper Creative Pty Ltd respects the privacy of our clients, suppliers, partners, website visitors and other people we interact with in the course of our work. This policy explains how we collect, use, store and protect personal information.

Information we collect
We may collect personal information such as names, job titles, organisations, email addresses, telephone numbers and other contact or project-related information provided to us. In some projects, we may also handle personal information provided by a client for the purpose of delivering a campaign, website, research, consultation or other communications activity.

How we collect information
Personal information may be collected directly through email, telephone, meetings, our website, project briefs, enquiries and other business interactions, or supplied to us by a client or authorised third party as part of a project.

Why we collect and use information
We use personal information where reasonably required to provide our services, manage client and supplier relationships, communicate about projects, respond to enquiries, administer our business and meet contractual or legal requirements. Where personal information is supplied to us by a client for a particular project, we use it only for the agreed purpose.

Storage and security
We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification or disclosure. Information is stored using appropriate business systems, devices and cloud-based services, with access limited to people who require it for legitimate business purposes.

Third parties and specialist suppliers
Where necessary to deliver a project, we may provide relevant information to trusted specialist suppliers or service providers. We only provide information reasonably required for the services being delivered and expect suppliers handling personal information on our behalf to protect it appropriately.

Overseas and cloud-based services
Some technology and cloud-service providers used by Super-Duper may store or process information outside Australia. Where appropriate, we take reasonable steps to understand and manage the privacy and security arrangements associated with those services.

Client data
Where Super-Duper handles personal information on behalf of a Council, government agency or other client, we will comply with the client's agreed privacy, confidentiality, security and data-handling requirements applicable to that project.

Access and correction
Individuals may contact us to request access to personal information we hold about them or ask us to correct information that is inaccurate, incomplete or out of date.

Privacy enquiries and complaints
Privacy enquiries or concerns can be directed to:

Super-Duper Creative Pty Ltd
Level 1, 109 Grote Street
Adelaide SA 5000
Email: hello@superduper.au

We will review privacy concerns promptly and take reasonable steps to resolve any issue identified.

We may update this policy from time to time to reflect changes to our business practices, technology or legal requirements. Policy last updated August 2026.